When you think about saving money within your facility, I’m betting that checking parts of your hardware to see if they’re under warranty isn’t the first thing that comes to mind. Yes, warranties cost money. But they can also save you money in the long run. Just recently we were asked the following: “How do […]
Read moreGuess what folks – it’s almost budget season. I can hear the collective groan all the way over here in Kentucky. When you are working on your Repair and Maintenance budget, let me tell you one place where you can probably save some money: parts spend. In all likelihood, you are purchasing parts that are […]
Read moreWell fiddlesticks! (Yes – I unfortunately do really use that word now that I have a child.) You just broke a key off in your front door, and you need a locksmith – fast. If you’re like most, you will turn to our best friend Google to find a qualified locksmith, only to be floored […]
Read moreMy daughter turned two this weekend! As exciting and unbelievable as that is, birthdays means birthday parties, which means running errands for supplies and food for the other little ones that celebrated with her. While I was on a frantic hunt for party favors, I was heading towards the exit when the door slammed shut […]
Read moreSubcontracting is standard practice in commercial construction, but has somehow gotten a bad rap in the Facilities and Loss Prevention world. Managers and facilities directors worry about increased cost and loss of control. While this may hold true for some trades, it doesn’t in the world of doors and locks. For small, local businesses, self-performing […]
Read morePossibly the greatest story in the history of consumer relations is the story of the “Nordstrom tire return.” Have you heard it? Legend has it that in 1975 a recently opened Nordstrom department store in Alaska had been renovated from an automotive establishment. A customer went into the new Nordstrom and claimed the tires he purchased […]
Read moreManaging parts warranties is critical to customers and to their bottom lines. Many parts carry one year warranties. Higher end products tend to carry 5 year, 10 year, or even lifetime warranties. The cost of neglecting the warranty periods for purchased items can add up to a substantial amount of money in unnecessary spending. In […]
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