PRIVACY NOTICE
Last updated August 13, 2021
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for a PDF version of this document.
Thank you for choosing to be part of our
community at LockNet, LLC ("Company,"
"we," "us," or "our"). We
are committed to protecting your personal information and your right to
privacy. If you have any questions or concerns about this privacy notice or our
practices with regard to your personal information,
please contact us at 800.887.4307.
This privacy notice describes how we might use
your information if you:
In this privacy notice, if
we refer to:
The purpose of this privacy notice is to
explain to you in the clearest way possible what information we collect, how we
use it, and what rights you have in relation to it. If there are any terms in
this privacy notice that you do not agree with, please discontinue use of our
Services immediately.
Please read this privacy notice carefully, as
it will help you understand what we do with the information that we collect.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE USE YOUR INFORMATION?
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
7. DO WE COLLECT INFORMATION FROM MINORS?
8. WHAT ARE YOUR PRIVACY RIGHTS?
9. CONTROLS FOR DO-NOT-TRACK FEATURES
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE OR DELETE THE
DATA WE COLLECT FROM YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you
disclose to us
In Short: We collect personal information that you
provide to us.
We collect personal information that you
voluntarily provide to us when you register on
the Services, express an interest in obtaining information about us
or our products and Services, when you participate in activities on
the Services or otherwise when you contact us.
The personal information that we collect
depends on the context of your interactions with us and the Services, the
choices you make and the products and features you use. The personal
information we collect may include the following:
Personal Information Provided by You. We
collect usernames; passwords; billing
addresses; names; phone numbers; email addresses; mailing addresses; job
titles; contact preferences; and other similar information.
All personal information that you provide to
us must be true, complete and accurate, and you must
notify us of any changes to such personal information.
Information
automatically collected
In Short: Some information — such as your Internet
Protocol (IP) address and/or browser and device characteristics — is collected
automatically when you visit our Services.
We automatically collect certain information
when you visit, use or navigate the Services.
This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your
IP address, browser and device characteristics, operating system, language
preferences, referring URLs, device name, country, location, information about
how and when you use our Services and other technical information.
This information is primarily needed to maintain the security and operation of
our Services, and for our internal analytics and reporting purposes.
The information we collect includes:
Information collected
through our App
In Short: We collect information regarding
your geolocation, mobile device, when you use our App.
If you use our App, we also collect the
following information:
This information is primarily needed to
maintain the security and operation of our App, for troubleshooting and for our
internal analytics and reporting purposes.
Information collected
from other sources
In Short: We may collect limited data from public
databases, marketing partners, and other outside sources.
In order to enhance our ability to provide relevant
marketing, offers and services to you and update our records, we may obtain
information about you from other sources, such as public databases, joint
marketing partners, affiliate programs, data providers, as well as from
other third parties. This information includes mailing addresses, job titles,
email addresses, phone numbers, intent data (or user behavior data), Internet
Protocol (IP) addresses, social media profiles, social media URLs and custom
profiles, for purposes of targeted advertising and event promotion.
2. HOW DO WE USE YOUR INFORMATION?
In Short: We process your information for purposes based
on legitimate business interests, the fulfillment of our contract with you,
compliance with our legal obligations, and/or your consent.
We use personal information collected via
our Services for a variety of business purposes described below. We
process your personal information for these purposes in reliance on our
legitimate business interests, in order to enter into
or perform a contract with you, with your consent, and/or for compliance with
our legal obligations. We indicate the specific processing grounds we rely on
next to each purpose listed below.
We use the information we collect or receive:
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In Short: We only share information with your
consent, to comply with laws, to provide you with services, to protect your
rights, or to fulfill business obligations.
We may process or share your data that we hold
based on the following legal basis:
More specifically, we may need to process your
data or share your personal information in the following situations:
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
In Short: We only share information with the
following categories of third parties.
We only share and disclose your information
with the following categories of third parties. If we have processed
your data based on your consent and you wish to revoke your consent, please
contact us using the contact details provided in the section below titled
"HOW CAN YOU CONTACT US ABOUT THIS NOTICE?".
5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as
necessary to fulfill the purposes outlined in this privacy notice unless
otherwise required by law.
We will only keep your personal information
for as long as it is necessary for the purposes set out in this privacy notice,
unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this
notice will require us keeping your personal information for longer
than the period of time in which users have an
account with us.
When we have no ongoing legitimate business
need to process your personal information, we will either delete or anonymize
such information, or, if this is not possible (for example, because your
personal information has been stored in backup archives), then we will securely
store your personal information and isolate it from any further processing
until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal
information through a system of organizational and technical security measures.
We have implemented appropriate technical and
organizational security measures designed to protect the security of any
personal information we process. However, despite our safeguards and efforts to
secure your information, no electronic transmission over the Internet or
information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorized
third parties will not be able to defeat our security, and improperly collect,
access, steal, or modify your information. Although we will do our best to
protect your personal information, transmission of personal information to and
from our Services is at your own risk. You should only access
the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from
or market to children under 18 years of age.
We do not knowingly solicit data from or
market to children under 18 years of age. By using the Services, you
represent that you are at least 18 or that you are the parent or guardian of
such a minor and consent to such minor dependent’s use of the Services. If
we learn that personal information from users less than 18 years of age has
been collected, we will deactivate the account and take reasonable measures to
promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18,
please contact us at ithelp@locknet.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or
terminate your account at any time.
If you are a resident in the EEA or UK and you
believe we are unlawfully processing your personal information, you also have
the right to complain to your local data protection supervisory authority. You
can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are a resident in Switzerland, the
contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.
Account Information
If you would at any time like to review or
change the information in your account or terminate your account, you can:
Upon your request to terminate your account,
we will deactivate or delete your account and information from our active
databases. However, we may retain some information in our files to prevent
fraud, troubleshoot problems, assist with any investigations, enforce our Terms
of Use and/or comply with applicable legal requirements.
Opting out of email marketing: You can unsubscribe from our marketing
email list at any time by clicking on the unsubscribe link in the emails that
we send or by contacting us using the details provided below. You will then be
removed from the marketing email list — however, we may still communicate with
you, for example to send you service-related emails that are necessary for the
administration and use of your account, to respond to service requests, or for
other non-marketing purposes. To otherwise opt-out, you may:
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating
systems and mobile applications include a Do-Not-Track ("DNT")
feature or setting you can activate to signal your privacy preference not to
have data about your online browsing activities monitored and collected. At
this stage no uniform technology standard for recognizing and implementing DNT
signals has been finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your choice not
to be tracked online. If a standard for online tracking is adopted that we must
follow in the future, we will inform you about that practice in a revised
version of this privacy notice.
10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?
In Short: Yes, if you are a resident of
California, you are granted specific rights regarding access to your personal
information.
California Civil Code Section 1798.83, also
known as the "Shine The Light" law, permits
our users who are California residents to request and obtain from us, once a
year and free of charge, information about categories of personal information
(if any) we disclosed to third parties for direct marketing purposes and the
names and addresses of all third parties with which we shared personal
information in the immediately preceding calendar year. If you are a California
resident and would like to make such a request, please submit your request in
writing to us using the contact information provided below.
If you are under 18 years of age, reside in
California, and have a registered account with a Service, you have the
right to request removal of unwanted data that you publicly post on
the Services. To request removal of such data, please contact us using the
contact information provided below, and include the email address associated
with your account and a statement that you reside in California. We will make
sure the data is not publicly displayed on the Services, but please be
aware that the data may not be completely or comprehensively removed from all
our systems (e.g. backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a
"resident" as:
(1) every individual who is in the State of
California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the
State of California who is outside the State of California for a temporary or
transitory purpose
All other individuals are defined as
"non-residents."
If this definition of "resident"
applies to you, we must adhere to certain rights and obligations regarding your
personal information.
What categories of personal information do we
collect?
We have collected the following categories of
personal information in the past twelve (12) months:
|
|
A. Identifiers |
Contact details,
such as real name, alias, postal address, telephone or mobile contact number,
unique personal identifier, online identifier, Internet Protocol address,
email address and account name |
B. Personal
information categories listed in the California Customer Records statute |
Name, contact
information, education, employment, employment history and financial
information |
C. Protected
classification characteristics under California or federal law |
Gender and date of
birth |
D. Commercial information |
Transaction
information, purchase history, financial details and
payment information |
E. Biometric
information |
Fingerprints and
voiceprints |
F. Internet or other similar network activity |
Browsing history,
search history, online behavior, interest data, and interactions with our and
other websites, applications, systems and
advertisements |
G. Geolocation data |
Device location |
H. Audio,
electronic, visual, thermal, olfactory, or similar information |
Images and audio,
video or call recordings created in connection with our business activities |
I. Professional or
employment-related information |
Business contact
details in order to provide you our services at a
business level, job title as well as work history and professional qualifications
if you apply for a job with us |
J. Education
Information |
Student records and
directory information |
K. Inferences drawn
from other personal information |
Inferences drawn
from any of the collected personal information listed above to create a
profile or summary about, for example, an individual’s preferences and
characteristics |
We may also collect other personal information
outside of these categories instances where you interact with us in-person,
online, or by phone or mail in the context of:
How do we use and share your personal
information?
More information about our data collection and
sharing practices can be found in this privacy notice.
You may
contact us by phone at 800.887.4307, or by referring to the contact
details at the bottom of this document.
If you are using an authorized agent to
exercise your right to opt-out we may deny a request
if the authorized agent does not submit proof that they have been validly
authorized to act on your behalf.
Will your information be shared with anyone
else?
We may disclose your personal information with
our service providers pursuant to a written contract between us and each
service provider. Each service provider is a for-profit entity that processes
the information on our behalf.
We may use your personal information for our
own business purposes, such as for undertaking internal research for
technological development and demonstration. This is not considered to be
"selling" of your personal data.
LockNet, LLC. has disclosed the following categories
of personal information to third parties for a business or commercial purpose
in the preceding twelve (12) months:
The categories of third parties to whom we
disclosed personal information for a business or commercial purpose can be
found under "WHO WILL YOUR INFORMATION BE SHARED WITH?".
LockNet, LLC. has not sold any personal
information to third parties for a business or commercial purpose in the
preceding twelve (12) months. LockNet, LLC. will
not sell personal information in the future belonging to website visitors, users and other consumers.
Your rights with respect to your personal data
Right to request deletion of the data -
Request to delete
You can ask for the deletion of your personal
information. If you ask us to delete your personal information, we will respect
your request and delete your personal information, subject to certain
exceptions provided by law, such as (but not limited to) the exercise by another
consumer of his or her right to free speech, our compliance requirements
resulting from a legal obligation or any processing that may be required to
protect against illegal activities.
Right to be informed - Request to know
Depending on the circumstances, you have a
right to know:
In accordance with applicable law, we are not
obligated to provide or delete consumer information that is de-identified in
response to a consumer request or to re-identify individual data to verify a
consumer request.
Right to Non-Discrimination for the Exercise
of a Consumer’s Privacy Rights
We will not discriminate against you if you
exercise your privacy rights.
Verification process
Upon receiving your request, we will need to
verify your identity to determine you are the same person about whom we have
the information in our system. These verification efforts require us to ask you
to provide information so that we can match it with information you have
previously provided us. For instance, depending on the type of request you
submit, we may ask you to provide certain information so that we can match the
information you provide with the information we already have on file, or we may
contact you through a communication method (e.g. phone
or email) that you have previously provided to us. We may also use other
verification methods as the circumstances dictate.
We will only use personal information provided
in your request to verify your identity or authority to make the request. To
the extent possible, we will avoid requesting additional information from you
for the purposes of verification. If, however, we cannot verify your identity
from the information already maintained by us, we may request that you provide
additional information for the purposes of verifying your identity, and for
security or fraud-prevention purposes. We will delete such additionally
provided information as soon as we finish verifying you.
Other privacy rights
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as
necessary to stay compliant with relevant laws.
We may update this privacy notice from time to
time. The updated version will be indicated by an updated "Revised"
date and the updated version will be effective as soon as it is accessible. If
we make material changes to this privacy notice, we may notify you either by
prominently posting a notice of such changes or by directly sending you a
notification. We encourage you to review this privacy notice frequently to be
informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this
notice, you may contact us at 800.887.4307 or by post to:
LockNet, LLC
800
John C Watts Dr.
Nicholasville,
KY 40356
United
States
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE
DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country,
you may have the right to request access to the personal information we collect
from you, change that information, or delete it in some circumstances. To
request to review, update, or delete your personal information, please feel
free to contact us.