A lot of people look at specification reviews and think they’re the easy part. Truthfully, it should be easy. Unfortunately that’s not always the case. A lot of time and energy goes into developing specifications for your buildings, and so often we hear about the customer not getting what they specified. If that isn’t frustrating, I don’t know what is.

Specification Reviews: Like for Like

Unfortunately, just because a lot of products are classified as “alike” doesn’t necessarily mean they are. In the world of doors, locks and hardware though, it’s especially true. You’ve heard us talk about how important hardware grades are—and while they are—it’s also worth noting that hardware grades meet a minimum set of standards. While you could have specified a superior Grade 2, the one substituted might be a Grade 2 that barely meets the minimum standards. This “like for like” substitute isn’t going to hold up in the long run, and while these subpar pieces of hardware might not fail right away, at some point in the future they will, and that is going to cost you money.

Inconsistent Look

The design of your hardware can also be an issue when it comes to not getting products that match your specification. Product substitution can often cause an inconsistent look and feel across your locations. The finish may be a little different or the color may be off. Alone, those might not sound like a big deal but try and explain that to your design team. More than likely, your they have put a significant amount of time into developing the look and feel of your brand, right down to the hardware on your doors.

No Specification At All

There are so many companies out there who have absolutely no door or hardware specification listed, or even required, for new builds and franchises. This leaves the door open for quality and maintenance issues, as you’ll have different General Contractors offering disproportionate bids. Sure, Construction Company A may be able to get the job done for X amount of dollars but are you getting quality hardware? Will it hold up? Did you get Grade 2 hardware when you really need Grade 3? These are issues you’re going to face if you have absolutely no specifications. Trust us – specify what you want and if you don’t know, talk to an experienced architect or consultant.

Missing Parts

This is an issue that we wish wouldn’t happen as much as it does because it’s such a simple fix. When you’re going over your specification review, make sure you really look at all of your hardware. You would be amazed at the mistakes we’ve seen—missing levers, two door closers on one door, you name it. Don’t become so focused on the big picture that you miss the small details.

All of this may seem overwhelming, especially if you’re starting from square one, but the one simple step of partnering with a company who has in-house professionals can resolve a lot of your worries. They’ll be able to rewrite every specification to ensure they meet the life cycle requirements of your facility. In return? You’re getting a big sigh of relief.