Report Cards

LockNet tracks the following information for each location:

• Call count and spend by opening and resolution code
• Phone support versus on-site support
• Emergency versus standard calls
• Call completion days
• Parts installed
• Parts currently under warranty
• Invoice amount

All of this information is available to you 24/7 through the web portal where you can pull a variety of reports:

• Open service calls
• Non-invoiced service calls
• Spend and call count by category
• Total spend and call count
• Service calls by date range

We also send out reports on an annual basis that show:

• Invoice amount, average spend, and call count by category
• Service call breakout by category
• Parts currently under warranty