How We Have Excellent Service Support

LockNet is touted by many with having the best service in the industry.  This helps our General Contractors in a variety of ways:

  1. Dedicated Project Managers – your Project Manager knows all of the details of your account and is sure to meet them
  2. Quick Issue Resolution – no matter the issue, LockNet is dedicated to correcting it quickly
  3. Warranty Management – we guarantee to track and honor all warranties

1. Dedicated Project Managers

Each account has a dedicated Project Manager that is highly knowledgeable of each accounts’ needs, and expectations.  Our Project Managers work to ensure that your needs and expectations are met from bid submittal through delivery and follow-up.

2. Quick Issue Resolution

Have you had any of the following problems?

  • Lost or damaged parts
  • Incorrect orders
  • Incorrect shipments

Issues arise during projects – the key to a smooth project is having a partner who will take care of those issues when they happen.

As confirmed by many General Contractors, when issues occur, LockNet’s Project Managers will resolve them quickly – no matter what the problem is.

3. Warranty Management

With LockNet, warranty management is easy.  We track all parts that we ship and their associated warranty periods.  Should a warranty issue arise, we guarantee to handle it quickly.